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Frequently Asked Questions

Where is my order? Can you give me an update?

I never received an order confirmation e-mail. Can you help me out?

Can I cancel my order?

I never received my order. Can you help me?

My order arrived broken. What can I do?

I have received only part of my order in the mail. Can you tell me where the other items are?

Do you do exchanges?

Is it safe to process payments through you? Do you have access to my credit card details?